Privacy Policy

1. Introduction

Welcome to PocketPilot ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pocketpilot.pro and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website.

Contact Information:
PocketPilot
Registration No: 60892131
Blk 158C Jalan Doe Highway 0# ##
Singapore 192482
Phone: +6802904899

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or blog updates
• Communicate with us via email or phone
• Participate in surveys or feedback forms
• Create an account on our platform

This information may include:

• Full name
• Email address
• Phone number
• Company name and job title
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Device type and screen resolution
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of visits
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To deliver the content, information, and services you request
• Communication: To respond to your inquiries, send newsletters, and provide customer support
• Website Improvement: To analyze usage patterns and enhance website functionality and user experience
• Marketing: To send promotional materials, updates about our services, and relevant content (with your consent)
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with legal obligations and respond to lawful requests
• Analytics: To understand how visitors interact with our website and improve our content strategy
• Personalization: To tailor content and recommendations based on your interests and preferences

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Web hosting and server providers
• Email marketing platforms
• Analytics services (Google Analytics, Facebook Pixel)
• Customer relationship management (CRM) systems
• Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your information.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure servers and data storage facilities
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Firewall and intrusion detection systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly of any known security breach affecting your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

• The nature of the information collected
• Legal or regulatory requirements
• Business operational needs
• Your consent preferences

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access, review, and request corrections to your personal information. Contact us to request access to your data.

7.2 Deletion

You may request deletion of your personal information, subject to legal retention requirements. We will comply with valid deletion requests within a reasonable timeframe.

7.3 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or contacting us directly. Please note that you may still receive transactional or service-related communications.

7.4 Cookie Management

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling cookies may affect website functionality.

7.5 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.6 Objection and Restriction

You may object to or request restriction of certain processing activities involving your personal information.

To exercise any of these rights, please contact us using the information provided in Section 12.

8. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services integrated into our website include:

• Google Analytics for website analytics
• Facebook Pixel for advertising and analytics
• Social media platforms for sharing content
• Content delivery networks (CDNs)

9. Children's Privacy

Our website and services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your information, including:

• Standard contractual clauses approved by relevant authorities
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant data protection authorities
• Your explicit consent to the transfer

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of material changes through email or website notice
• Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes constitute acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PocketPilot
Blk 158C Jalan Doe Highway 0# ##
Singapore 192482
Phone: +6802904899
Registration No: 60892131

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

13. Additional Information for Specific Jurisdictions

13.1 Singapore Residents

We comply with the Singapore Personal Data Protection Act (PDPA). You have rights under the PDPA including access to your personal data and the right to correct inaccurate information.

13.2 European Union Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

13.3 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information (we do not sell personal information).